GDPR PRIVACY POLICY
At Reekaz Ltd, we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and interact with our label printing services, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. By visiting our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect** We may collect the following types of personal data when you interact with our website or contact us for label printing services: - **Personal Information:** Name, email address, phone number, and company name (if applicable). - **Communication Information:** Details you provide when contacting us via email, phone, or web forms. - **Service Information:** Any customizations or requests you make related to label printing services. - **Website Usage Data:** IP address, browser type, cookies, and information related to your browsing behavior (via analytics tools).
2. How We Use Your Information** We use your personal data for the following purposes: - **Providing Services:** To respond to your inquiries and provide label printing solutions. - **Communication:** To contact you with updates regarding your inquiry, request, or project. - **Customer Support:** To offer assistance and resolve any issues or questions related to our services. - **Marketing (with consent):** To send relevant promotional emails, newsletters, or updates about our services, if you have opted in to receive such communications. - **Website Improvement:** To analyze website traffic and improve the user experience through the use of analytics tools.
3. Legal Basis for Processing Your Data** We process your personal data based on the following legal grounds: - **Contractual Obligation:** We process data to fulfill our agreement with you when you inquire about or engage in label printing services. - **Consent:** If you opt-in to receive marketing communications or other promotional content, we rely on your consent. - **Legitimate Interests:** We process data for our legitimate interests, such as improving services, preventing fraud, or analyzing website performance. - **Legal Obligation:** We may process personal data to comply with legal requirements.
4. How We Store and Protect Your Data** We take the security of your personal data seriously. We use industry-standard encryption and security measures to protect your data from unauthorized access, loss, or misuse. - **Data Retention:** We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. - **Access Control:** Only authorized personnel within our company can access your personal data, and they are trained to handle it securely.
5. Sharing Your Data** We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers for the following reasons: - **Service Providers:** To assist with services such as hosting, email communication, or customer support. - **Legal Compliance:** If required by law, we may disclose your personal data to comply with legal obligations or protect our rights. We ensure that any third parties we share your data with adhere to GDPR requirements to protect your privacy.
6. Cookies and Tracking Technologies** Our website uses cookies to enhance your experience, provide personalized content, and analyze website traffic. Cookies are small text files stored on your device. By using our website, you consent to the use of cookies as outlined in our [Cookie Policy]. You can manage your cookie preferences through your browser settings, including opting out of certain types of cookies.
7. Your Rights Under GDPR** Under GDPR, you have the following rights regarding your personal data: - **Right to Access:** You can request a copy of the personal data we hold about you. - **Right to Rectification:** You can request that we correct any inaccurate or incomplete data. - **Right to Erasure (Right to be Forgotten):** You can request that we delete your personal data, subject to certain exceptions. - **Right to Restriction of Processing:** You can request that we limit how we use your personal data in certain situations. - **Right to Portability:** You can request that we provide your data in a commonly used format, allowing you to transfer it to another service provider. - **Right to Object:** You can object to the processing of your personal data, including for direct marketing purposes. - **Right to Withdraw Consent:** You can withdraw your consent to processing at any time, where applicable. To exercise any of these rights, please contact us at the details provided below.
8. Data Transfers** We do not transfer your personal data outside the European Economic Area (EEA). If such a transfer occurs in the future, we will ensure adequate safeguards are in place, such as the use of standard contractual clauses, to protect your data in compliance with GDPR.
9. Changes to This Privacy Policy** We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When significant changes occur, we will notify you via email or a notice on our website. Please review this Privacy Policy periodically to stay informed about how we protect your data.
10. Contact Us** If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: Reekaz Ltd, Unit 7, 38 Hastings Road, Lericester, LE5 0HL. Email: info@reekaz.co.uk Phone: 0116 276 3952.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as outlined.
This GDPR Privacy Policy ensures compliance with the GDPR while focusing on the collection and use of personal data for a non-eCommerce label printing company. It's always a good idea to have the policy reviewed by a legal expert to ensure it meets your specific needs and complies with applicable laws.